Opening Hours : 10.00 AM to 09.00 PM
15 October 2022

Fraud Detection and Mitigation in Shipping and Lo

A stone in place of a brand-new smartphone, counterfeit luxury handbags, sub-standard quality of products with no option to return, fake makeup kits — we have all heard about the various kinds of e-commerce scams. These occur primarily because of the following reasons:

  • Seller is a fraudulent businessperson selling counterfeit goods to the buyer
  • Third-party scammers interject the shipping and logistics, defrauding both the seller and the buyer

At Maahi, we believe that a legal, ethical and reliable e-commerce ecosystem is critical for the country’s economic growth. To enable that, we have built solutions that detect and mitigate fraud at every stage of the process. Here are some ways in which we do it.


Across our 67+ fulfilment centres and 68+ hubs, we have set up checks and balances to prevent fraud, as well as errors, mishandling or misrouting of packages. Our state-of-the-art warehouse management system ensures that there is a clear record of every single package we process.

Our advanced sorting systems scan every package, detects and flags even minor mismatches and damages in the packages. This would immediately notify the business to troubleshoot and take corrective actions.